Brokers

Training

Our Business Development Managers will be happy to train you in all aspects of our products to help you make the most from them. Training can be tailored to suit your needs but generically covers:

• The purpose and consumer benefits of the products including:

• Key product features
• Eligibility
• Limitations of products
• Types, Levels and Length of cover
• Payment options
• Claims process
• Complaints process
• Insurer details
• Service levels

• Compliance issues in selling the products
• Advice on options and maximising sales to customers
• Returns information and use of online policy inception systems

The training can be arranged to suit you needs from formal presentations for large numbers of staff through to one to one sessions. We are also on hand to assist with queries and any troubleshooting.

Simply let us know what level of training you require and contact us to make an appointment on 0800 953 0616.